Skip Ribbon Commands
Skip to main content

About Us

How to use the Handbook 

This site has been structured to provide suppliers with a full understanding of our expectations and our requirements:

About Us

  • This provides suppliers with the background to The Body Shop, highlights the values and principles on which it trades and details the Code of Conduct that it expects from suppliers.

Becoming a Supplier

  • The Body Shop has developed a detailed process for identifying and qualifying potential suppliers. This section explains the necessary steps of the Supplier Approval Process.

Product Development

  • This details the processes for developing products, from initial formula development to barcoding.

Packaging & Labelling

  • This gives a general guideline for individual packages to withstand commercial shipping.

Supply Chain

  • This section outlines the key information you, as a The Body Shop supplier, will need to know to successfully integrate into our inbound supply chain.

Logistics & Distribution

  • The procedures for purchase orders and making shipping arrangements are described in this section.


This section explains The Body Shop policies for the identification and resolution of problems with product and packaging quality.