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Packaging & Labelling

Secondary Packaging Labelling

Definition of Terms for Secondary Packaging Labelling

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Labelling Requirements

To support the batch management capability within The Body Shop there is a requirement to use a GS1-128 standard EAN-14 barcode on our Unit Pack, Master Carton and Pallet label.

The EAN-14 barcode is made up as follows:

  • The 1st digit identifies whether it is a Pallet, Master Carton (where applicable) or Unit Pack
    • Pallet = 8
    • Carton = 6
    • Unit Pack = 3
  • The next 7 digits are our unique code (5028197)
  • The next 5 digits are the Global Trade Identification Number (GTIN) which identifies the article as globally unique.
  • The final digit is a check digit. Please click here for the GS1 site that will enable you to calculate the unique check digit for each article you produce.

Unit Pack Requirements

  • Every Unit Pack must be clearly labelled.
  • The label should be a minimum size of 30mm x 80mm (1.2 inches x 3.2 inches)unless otherwise agreed by The Body Shop
  • The label print/type must be bold and clearly visible.
  • It should be placed on the top or sides of the Unit Pack to ensure maximum visibility; it should not be on the package bottom.

You must use a white label with black print and be sized to best fit the space available on the Unit Pack. Printing directly onto the Unit Pack is not sufficient and will cause scanning issues. If your product is hazardous please ensure the hazardous symbol is also present on the unit pack label or on a separate label.

The scannable fields (the detail included in the barcode) are the EAN-14 GTIN and Batch Code.

It is a requirement that Unit Pack cartons contain only one batch.

Unit Pack Label

unit pack label.jpg 

It is important that all the required information for the Unit Pack label is included in the format as shown above. The Body Shop's warehouse managment system requires that key information is recorded when the goods are booked-in and picked for shipment to markets. The warehouse operatives/staff have to be able to quickly and efficiently access this information from the Unit Pack label. The Body Shop ships to markets all over the world and it is therefore essential that the indentifying information on a Unit Pack label is clear, consistent and correct.

With reference to Production and Press Samples, please see section "Production and Press Samples" that appears later in this section.

Unit Pack Requirements –  (Where Unit Pack Quantity is '1')

Where the quantity in a unit pack is '1' and where multiple unit packs are bulk packed in shippers, for example, for gift assembly, it may not be possible due to size, shape or construction to label each and every unit pack. In these cases it is acceptable, with approval from the relevant buyer to deliver goods without individual unit pack labels. However, it should be noted that Master Carton requirements including barcode labels and any special marking requirements such as red triangles must be followed exactly as set out below.

Master Carton Requirements

  • All Master Cartons must be clearly labelled.
  • The label should be a minimum size of 60mm x 140mm (2.4 inches x 5.5 inches), unless otherwise agree by TheBodyShop.
  • The label print/type must be bold, clear and legible.
  • It should be placed on the top or sides of the unit pack to ensure maximum visibility; it should not be on the package bottom.

The required fields are shown on the table below. The information where this data can also be located is detailed in the table below.

The Body Shop requires that the product barcode (as provided on the artwork) also be included on the master carton. This barcode should be sized to allow visual and machine reading and should be placed near the master label.

The fields should be presented in this exact sequence on the label, with the exception to the barcode, which can be included as a separate label. Please refer to the "Master" sample under the table which illustrates a correct master label. With reference to Production and Press samples, please see the section "Production and Press Samples shown below.

Master Carton Label

master carton label.jpg 

It is important that all the required information, for the Master Carton label, is included in the format as shown above. The Body Shop's warehouse management system requires that certain key information is recorded when the goods are both booked in and picked for shipment to our markets. The warehouse operatives/staff have to be able to quickly and efficiently access this information from the Master Carton label. 

Additionallly the use of the Red Triangle and Blue Circle, as shown later in this section, ensures that warehouse operatives can easily distinguish between Unit packs and Master cartons so that Master Cartons containing numerous Unit Packs do get shipped to our markets in error.

Pallet Label (SSCC Label)

All stock that is delivered on pallets must have a Pallet label applied. Each Pallet label will have a SSCC* (Serial Shipping Container Code) enabling each Pallet to be uniquely identified. The below example shows a Single Batch Pallet label. 

pallet label.jpg 

*SSCC is a globally unique 'licence plate' enabling the Pallet to be identified and tracked as a unique handling unit (HU). Your ASN submission via EDI will need to include this unique SSCC number enabling our SAP system to link product information to the specific article. The SSCC barcode is the lower barcode on the Pallet label.
 The SSCC is an 18 digit code made up as follows:

  • The 1st digit is a '1' which tells SAP it is an SSCC
  • The next 7 digits are our unique code (5028197)
  • The next 9 digits are the unique Pallet number
  • The final digit is a check digit

 **Two Pallet (SSCC) labels must be provided with each pallet in a Document Enclosed envelope. Please apply securely to the long side of each Pallet ensuring there is no risk to the envelope being removed during loading/unloading. These will be applied to the Pallet on receipt at the receiving DC

For Hazardous goods please ensure the Hazardous symbol is also applied to the outside of the pallet next to each of the Pallet labels

hazardous.jpg 

We will introduce the SSCC concept at Pallet level only. The Body Shop will be responsible for assigning a range of numbers to you. If you run out of SSCC numbers please email goodsin@thebodyshop.com stating your Vendor name, Vendor code and how many SSCC numbers you would like (we will issue approx 1 years worth at a time).
 
Application Identifiers (AI)

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The example shown above is for a Pallet although Unit Pack and Master Carton also show AI's. The Pallet lower barcode will contain the SSCC (00) and the number of Unit Packs on the Pallet (37).
The upper barcode will contain the EAN-14 (01) and the Batch Code (10)

Finished Gift Labelling Requirements

For Pallets, Master Cartons and Unit Packs of Finished Gift product, the Batch Code will represent the Gift Assembly Date of the gift and the Bulk Manufacture Date on the label will represent the Date of Manufacture of the oldest component. This will enable The Body Shop to calculate the shelf life end date automatically.

Special Marking Requirements

Red Triangle

A red triangle must be used when there is more than one unit pack contained within a Master Carton.

A red triangle must be affixed, adjacent to the Master Carton Label, to any Master Carton containing more than one Unit Pack. The visual cue notifies the warehouse personnel at a glance that multiple Unit Packs are enclosed in the Master Carton. The sides of the triangle are to be a minimum of 100mm (4 inches). An example (not to scale) is shown below:

red triangle.jpg
100mm (4")

Blue Circle

A blue circle must be used when there a partly filled Master Carton.

When we place orders for products that are packaged in Master Cartons, we are aware that in some cases we will receive some partly filled Master Cartons. Therefore in addition to the red triangle, a blue circle must be affixed, adjacent to the Master Carton Label and the red triangle, to any Master Carton that does not contain the standard number of Unit Packs. When counting the products into our regional distribution centres, this visual cue notifies the warehouse personnel at a glance that the Unit Packs need to be counted separately. The width of the circle is to be a minimum of 100mm (4 inches). An example (not to scale) is shown below:

blue circle.jpg 

100mm (4")

Note: Any partially filled master cartons need to be placed on top of the pallet for easy identification.

Location of Labels on Master Cartons

The recommended location of labels on a Master Carton is as follows:

label locations.jpg 

Unit Pack Requirements – Where Unit Pack quantity is '1'

Where the quantity in a Unit Pack is one and where multiple Unit Packs are bulk packed in Master Cartons, for example, for gift assembly, it may not be possible due to size, shape or construction to label each and every Unit Pack. In these cases it is acceptable, with prior written approval from the relevant buyer, to deliver goods without individual Unit Pack labels. However, it should be noted that Master Carton requirements including barcode labels and any special marking requirements such as Red Triangles or Blue Circles must be followed exactly as set out above.


Single Item/ Each Labelling  (Burners, Candles and Accessories)

Where the single product is packaged separately within a Unit Pack (e.g. burners, candles and accessories) and the barcode on the single item is not easily visible through the packaging, then the packaging of the single product must be labelled with a barcode.

For an example of a labeled single item, please click here.

Note: The Body Shop only requires the barcode. If for other internal processes, the vendor wishes to show other information, then this is acceptable.

Production and Press Samples

The secondary packaging requirements above for Unit Pack and Master Carton labels should be used for both Production and Press samples, delivered to The Body Shop.  Importantly both of these label formats require a barcode:

  • For Production samples: This should match the barcode on the label that is applied to the product.
  • For Press samples: This is a different barcode and will be supplied upon sending a request via email to The Body Shop buyer.

Label Review

The Body Shop can review the labels and provide guidance before they are applied to the products and shipped, if you send a copy via email to QC.Manager@thebodyshop.com

Fragile Merchandise

All packaging that holds glass, ceramic or other breakable merchandise must include a FRAGILE marking, either as a sticker, or pre-printed onto the packaging, in addition to all other markings. This requirement applies to both the Unit Pack and Master Cartons. See example below:

fragile.jpg 

Important: All glassware must be securely packaged to ensure safe delivery via all modes of transportation, including ground parcel services such as UPS.

Liquids

All packaging that holds liquid products (identified by those measured in millilitres - ml or fluid ounces, fl. oz.) must include a marking, either as a sticker, or pre-printed onto the packaging, indicating the upright position, unless prior agreement is reached in writing with the The Body Shop 'Quality Assurance (QA) team'.

This is in addition to all other markings. This requirement applies to both the Unit Pack and Master Cartons. An example is shown below:

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