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Packaging & Labelling

Palletising for Shipment

The following are The Body Shop requirements for the palletising of shipments:

Pallet types

All merchandise should be placed on good quality, bark free, 4-way entry wooden pallets with 4 peripheral evenly consturcted slats (a full flat perimeter base) on the bottom. A detailed pallet specification can be found here.

The Body Shop DOES accept Euro pallets with prior authorisation as we have limited storage available

The Body Shop DOES NOT accept Blue or GKN pallets. 

The Body Shop DOES NOT accept lightweight pallets.

Additional requirements for safety considerations are;

  • No loose blocks or slats
  • No broken blocks or slats
  • No missing blocks or slats
  • Nothing protruding from the blocks or slats (nails, staples etc)

Photographs of example of quality pallets demonstrating these peripheral slats can be seen by clicking on the links below:

See below examples of pallets that are similar. One does not meet the standards of The Body Shop.

Photos of acceptable/high standard pallet:

      acceptable.PNG

Photos of unacceptable/poor standard pallet:

      unacceptable.PNG

CAUTION - Please note that where pallets are not meeting the clear requirements of the The Body shop as detailed, deliveries will be reworked onto acceptable pallets to ensure they are safe to move around the facility and store. - Penalty charges may be applied to vendors in line with the Rework Policy. This will be dependant on the ability for the DC to correct the transfer easily, for the more complex time consuming requirements this will be more likely to be recharged 

Detailed Pallet Specification

Treatment of Wood Packaging

Wood packaging, including pallets, made from unprocessed raw wood has been identified as a potential pathway for the introduction or spread of pests. In March of 2002, The International Plant Protection Convention (IPPC) of the United Nations drafted standards for the treatment of wood packaging to minimize the risks of pest contamination.

Please click to view the IPPC stamp and the IPPC stamp on a treated pallet.

In 2005, The European Union, the United States and other major trading partners began enforcing these standards for all imports and exports. Non-conformance could lead to the possible refusal, delay or destruction of shipments packed with or on non-compliant wood packaging.

Useful links and updates to this policy can be found from APHIS and IPPC.

Those suppliers who are outside of the European Union (EU) and who ship products directly into our Littlehampton facility in the UK must therefore adhere to these standards.

Equally, those suppliers who ship product directly to our Wake Forest facility in USA from another country must also adhere to these standards.

Further details on the requirements for the IPPC pallet stamp can be found here.

Shrink/Stretch Wrapping

All palletised loads must be secured onto the pallet by clear shrink wrapping or stretch wrapping, which must cover the fork entries on the pallet (pallet box not included).

An example of a correctly wrapped pallet can be seen here.

Global DC Requirements

US and Singapore:

Full Pallet: 40 inches (1.0 m) x 47 inches (1.2 m)

UK

Two types of pallet sizes are permitted for shipments arriving in the UK DC 

Factory Pallet: 40 inches (1.0 m) x 47 inches (1.2 m)

Non Factory Pallet: 40 inches (1.0 m) x 53 inches (1.35 m)

Note: The UK RDC policy of operating a "pallet pool" whereby pallets were exchanged between The Body shop and its suppliers has been eliminated.

Stacking and Labelling Requirements - Into our UK, US and Singapore DCs

The following additional requirements apply to palletised merchandise:

  1. Merchandise must be stacked as near as possible to a maximum pallet height of 1.2m (47 inches) for factory & 1.35m (53 inches) for non factory without exceeding the 650kg weight limit.  If you are Shipping to us in a Sea Container please refer to the 'Palletised CDC' document found in the Loading a Sea Container at the Vendor section. The 'Palletised CDC' document will prescribe the maximum pallet heights for each container type
  2. Cardboard Unit Pack and Master Carton packaging must be able to withstand being double stacked with another pallet of the same product to permit safe and efficient handling and to protect the product during transit, warehousing and onward distribution to The Body Shops global DCs and stores
  3. Unit Packs that do not have a flat base (i.e bottled stock) must have a pallet layer card (e.g. made of corrugate) between the layers to prevent the load collapsing in transit
  4. Unit Pack labels shall be placed outward on cartons stacked on pallets for ease of identification
  5. Cartons must not extend over the edge of the pallet
  6. Cartons must be secured to the pallet with stretch wrap to prevent shifting during transit
  7. Articles are not to be mixed on any pallet unless through written approval from DC Goods In Manager. If approved, then mixed pallets must be clearly identified (see 'Mixed Article Pallets' section below)
  8. When master cartons are not used, a layer card (e.g. made of corrugate) must be used between the bottom of the product and the pallet to prevent the product from falling between the gaps in the pallet

 

**Two Pallet (SSCC) labels must be provided with each pallet in a Document Enclosed envelope. Please apply securely to the long side of each Pallet ensuring there is no risk to the envelope being removed during loading/unloading. These will be applied to the Pallet on receipt at the receiving DC**

IMPORTANT - SHIPMENT WEIGHT

Commencing 1st June 2010, BSI requires all UK origin suppliers to show the shipment weight (product, packaging and pallet base) per article on the ASN. All ASNs received afer this date that either do not have a shipment weight or where the shipment weight indicates that a pallet exceeds the limit of 1000kg will be rejected.

For all other destinations, e.g. Thailand please contact the International Transporation team - nick.hook@thebodyshop.com

Pallet Plans for Delivery to our UK, US and Singapore DCs

Click to view the Index to Pallet Plans by packaging type, unit pack size and outer packaging material. These plans are for configuration and quantity only and do not include corner support or layer pads. It is the responsibility of the vendor to ensure the pallet is stable, does not exceed the weight limit and meets all other The Body Shop palletising and shipping requirements in this section. The Pallet Plans must be adhered to.

Mixed Article Pallets (upon written approval only from the DC Goods In Manager)

By exception we may agree to accept mixed articles on a Pallet. If the products and quantities being supplied are small enough to justify combining multiple batch codes on a single pallet and you have written approval from the Goods In Manager then additional labelling must be ageed in advance of the physical shipment and a detailed accurate shipping note provided on the outside of the pallet. 'MIXED ARTICLE PALLET' labels MUST be attatched and be affixed to all four sides of the pallet. They should be approximately 8 inches x 10 inches (200mm x 250mm) in size. A sample is shown below:

You will need to include a Pallet label for each article. See Pallet Label section for more detail.

Mixed article.jpg 

Each product code must be clearly visible so that The Body Shop Goods-In/Receiving Department is able to clearly identify each distinct and separate stock code. There must be a packaging separator between each distinct stock code (e.g. a layer of cardboard).

Pallets stacked on top of each other on the delivery vehicle must have a clear distinct layer of cardboard in between each pallet to protect the stock from damage.

Therefore from the vehicle floor vertically there would be:

The first pallet with one layer followed by a cardboard separator and the next pallet with one layer. The exact height (for all stacked pallets with one layer) to not exceed should be determined by the supplier or its carrier, but it must meet health and safety regulations. It is recommended that the maximum height should not exceed that of a normal full loaded pallet of 1.2m (including pallet) for factory vendors & 1.35 (including pallet) for non factory vendors.

One Batch per Pallet

It is the requirement of The Body Shop that vendor supplies pallets with one batch only per pallet

By exception we may agree to accept more than one batches on a Pallet. If the products and quantities being supplied are small enough to justify combining multiple batch codes on a single pallet and you have written approval from the Goods In Manager then additional labelling must be ageed in advance of the physical shipment and a detailed accurate shipping note provided on the outside of the pallet. 'MIXED BATCH PALLET' labels MUST be attatched and be affixed to all four sides of the pallet. They should be approximately 8 inches x 10 inches (200mm x 250mm) in size. A sample is shown below:

You will need to include a Pallet label for each article - as illustrated below

Each product code must be clearly visible so that The Body Shop Goods-In/Receiving Department is able to clearly identify each distinct and separate batch code. There must be a packaging separator between each distinct batch code (e.g. a layer of cardboard).

In the case of factory suppliers It is recommended that the maximum height should not exceed that of a normal full loaded pallet of 1.2m (including pallet).

In the case of Non factory suppliers It is recommended that the maximum height should not exceed that of a normal full loaded pallet of 1.35m (including pallet).

multiple batch.jpg 

Multiple Purchase Order Pallets

The same article may be delivered on the same pallet where multiple purchase orders are being delivered for the same product on the same delivery date and with the same delivery number. These pallets should have appropriate labels attached. These labels should be affixed to opposite sides of the pallet, and should be approximately 8 inches x 10 inches (200mm x 250mm) in size. A sample label can be viewed here.

All pallets are required to be numbered and the paperwork must correspond with the pallets. The supplier's delivery note paperwork must also clearly state which purchase orders and which products are being delivered on the same pallet. Therefore the delivery note must be written so that the purchase orders are logically grouped within each product code defined (see also Packing List in Shipping Documentation). The table below demonstrates this:

Pallet NumberArticle NumberPurchase Order NumberQty Delivered
1774589123456100
1774589123457200
2774589123458150

Multiple stacking of pallets

The Body Shop uses the multiple stacking of pallets to improve vehicle and container utilisation to gain transport efficiencies. However, due to the safety and damage limitation implications, multiple stacking, especially with a mix of products, is not recommended without prior agreement from The Body Shop.

The Transportation Groups in the UK and US RDCs are able to provide stacking guidelines to suppliers in order to determine if multiple stacking is suitable. Our general guidelines for stacking are:

  • The top pallet must be lighter than the bottom pallet
  • The footprint of the top layer of the bottom pallet must be 1m x 1.2m (40 inches x 47 inches)
  • The height of the stacked pallets must not exceed 2m

It is the supplier's responsibility to assess the load before dispatching a shipment. If stock arrives at a Regional Distribution Centre of The Body Shop in an unfit condition it will be considered rejected and may be reworked.

UK
Nick Hook
Email: nick.hook@thebodyshop.com
US
Rick Steadman
Email: rsteadman@bodyshop.com

Partially filled pallets

If the preparation of an order results in, for example, one full pallet load with a few remaining boxes, then The Body Shop recommends that a partial pallet is built. Under no circumstances should loose boxes be placed on top of the full pallet(s).

If the supplier is providing more than one article, then it is possible that a partial pallet is created containing more than one article. In this case, the guidelines above for a mixed article pallet should be used. This enables the stock to be clearly identifiable. An example of a partially filled pallet can be viewed here.

If this is a frequent occurrence, the supplier should discuss this with The Body Shop Sourcing Department to change the order quantity to maximise pallet loading. Partial quantities must be clearly identified.

The Use of a Pallet Box in place of Master Cartons

The standard method for shipments into a The Body Shop RDC uses the master cartons as described above.

In some cases, The Body Shop may approve the supplier shipping products in one large pallet box (also referred to as a larger master carton). If these are used then it is imperative that specifications must be met to allow the processing in our Receiving/Goods-In areas to be carried out in a safe and efficient manner.

The large pallet box must conform to the following dimensions and standards.

  • Pallet box (container) 750 AA Mega Board (10mm) 1170x970x880
  • Pallet lids (container covers) 580 CA (7mm) 1190x990x134

Pallet Weight

The total pallet weight including the wooden pallet and any packaging must not exceed a maximum of 1000kg.

Deck/Loose Loading of Carton - Vendors in Asia

The standard method for shipments into a The Body Shop RDC uses palletised loads as described in the guidelines above. The Body Shop realises that in some cases it is advantageous to deck or loose load cartons into a container. However this method can only be used if authorisation has been obtained in advance from the appropriate Transportation team within The Body Shop.


Important: Failure to conform to these instructions may result in part or all of the delivery being refused at The Body Shop Regional Distribution Centre.