All required shipping documents must be accurate, complete, and in compliance with all applicable regulations. For each delivery into The Body Shop there must be:
In addition, further “Special Documents” may be required for specific types of merchandise, based on the Country of Origin and merchandise category. The following section discusses required documentation in more detail.
Bill of Lading or International Transportation Document
The Bill of Lading or International Transportation document (airway-bill, express-bill, ocean-bill, etc.) is a legal contract between shipper, consignee and carrier. This document specifies the “when, what, where and who” regarding the shipment. It is vital that this document be completed correctly and accurately to avoid errors and delays in shipment.
In addition to the standard information found on the document, The Body Shop also requires the following;
The commercial invoice should contain all relevant information for the shipment. To be considered complete and accurate, this document must include;
The invoice must be dated and include the name of a responsible employee of the exporter/seller, who has knowledge of, or can readily obtain information on the transaction.
There must be a separate invoice for each Inbound Delivery Number.
Packing List (Palletised Shipments)
All deliveries must be accompanied by a Packing List, placed into a removable pouch secured to the outside of the first pallet to be unloaded at the The Body Shop facility. The Packing List must provide the following information
A Packing List should be provided for each IDN (Inbound Delivery Number).
An example Packing List that meets with The Body Shop requirements is shown below:
Packing List (Loose Loaded/Non-palletised Shipments)
All deliveries must be accompanied by a Packing List, placed into a removable pouch secured to the outside of the lead carton. “Lead Carton” should be written on all sides of the carton so it may be easily identified. The "Lead Carton"should be clearly visible when unloading the container, ideally placed near the doors. The Packing List must provide the following information:
All hazardous goods must be packed and labelled in accordance with international regulations and the mode of transport to be used.
All airfreight shipments must to adhere to the latest IATA regulations.
Prior to delivery all suppliers must declare any hazardous goods in accordance with current legislation both in the UK and the USA. Material Safety Data Sheets (MSDS) if applicable must be supplied for each delivery.
An example MSDS of perfume oil can be seen by clicking here.
The ASN must be completed with the correct hazardous details and passed to the freight agent with details of the shipment and a copy of the MSDS sheet.
Our inbound overseas freight agent operates under BIFA Standard Trading Conditions 2005 (www.bifa.org) copies of which are available on request from the local Eagle Freight office. Attention is drawn to specific clauses relating to the responsibility of the Customer.
If there is any doubt concerning the packing/marking or documentation of your goods then please contact the local 'The Body Shop' freight agent, or e-mail Goods.In@thebodyshop.com with details.
Special Documentation Requirements
Based on the type of merchandise and the country of origin, additional documents may be necessary. These could include:
European Union (UK RDC only)
Suppliers within Europe including EFTA countries, and all countries where the European Union have agreed documented Trade Agreements will be asked to complete a Customs Long Term Declaration.
Suppliers must only complete this form if their goods qualify for preferential origin status. Please contact the Transportation Dept in the UK for further clarification.
In addition to the above requirements, we rely on our buying agents and suppliers to be aware of special regulatory and documentation requirements and to stay informed of any new developments or changes. For any questions on documentation or regulatory requirements please contact the relevant department;
IMPORTANT: It is the supplier’s (or agent’s) responsibility to be aware of quota requirements and to ensure that all necessary documentation is secured prior to export. The Body Shop reserves the right to refuse payment for any shipment that is prohibited entry into the US/UK for improper, incomplete or incorrect documentation.